Effective Date: May 17, 2026

1. Introduction
Welcome to Elevation IV. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Elevation IV ("we," "us," or "our") collects, uses, shares, and safeguards information when you visit elevation-iv.com (the "Site").
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

2. Important Note About Bookings and Health Information
All appointment bookings, intake forms, treatment records, and any protected health information (PHI) are handled through Jane App, our HIPAA-compliant practice management platform, available at https://elevation-iv.janeapp.com. 
Information you provide during the booking and intake process on Jane App is governed by Jane App's privacy practices and our HIPAA Notice of Privacy Practices, not by this Privacy Policy. This Privacy Policy applies only to information collected directly through elevation-iv.com.
We do not collect, store, or process health information, medical history, or treatment records on elevation-iv.com itself.

3. Information We Collect
We collect information in the following ways:
Information you provide to us directly. This includes contact details (such as your name, email address, and phone number) when you fill out a contact form or otherwise reach out to us through the Site.
Information collected automatically. When you visit the Site, we and our service providers may automatically collect certain information about your device and how you interact with the Site, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.
Cookies and similar technologies. We use cookies and similar tracking technologies through our hosting platform (Wix) and any analytics tools we use to operate and improve the Site. You can manage cookie preferences through your browser settings.

4. How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide information you request.
Operate, maintain, and improve the performance of the Site.
Protect the security and integrity of the Site.
Comply with legal obligations.

5. How We Share Your Information
We do not sell your personal information. We share information only in the following circumstances:
Service providers. We work with third-party vendors who help us operate the Site and our business, including Wix (website hosting), email marketing platforms, and analytics providers. These vendors are authorized to use your information only as necessary to provide services to us.
Booking platform. When you choose to book a service through the link on our Site, you will be directed to Jane App. Any information you provide there is handled under Jane App's privacy and HIPAA-compliance framework.
Legal compliance. We may disclose information when required by law, court order, or to protect our legal rights, the rights of others, or the safety of any person.

6. Third-Party Links
Our Site contains links to third-party websites and services, including our Jane App booking page. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies before sharing any information.

7. Your Privacy Rights
Depending on where you live, you may have the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal information.
Withdraw consent for processing where consent is the legal basis.
To exercise these rights, please contact us using the information in Section 11.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under the GDPR or comparable laws.

8. Data Security
We use reasonable technical, administrative, and physical safeguards to protect the personal information we collect through the Site. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will post the updated policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
Elevation IV  231 Midland Ave Suite 103B, Basalt, CO 81621, hello@elevation-iv.com, 970-279-1006
For questions specifically about your health information or treatment records, please refer to our HIPAA Notice of Privacy Practices or contact us at the information above.